Copper’s FAQ
Find answers to frequently asked questions. If you can’t find what you’re looking for, you can always send us an email at help@copperbooks.com with your inquiry.
How do I sign up for Copper?
You can hop into the iOS app store and download the Copper app here. We recommend signing in with your Google account. From there, you're just choosing a username, adding a profile pic, and a quick bio so that others can get to know you!
Feel free to explore the Copper library and create some bookshelves. We hope that you favorite the books you love, follow authors and readers, and join live Events and Discussions with others in our community. There’s so much to discover on Copper!
Why does the world need Copper?
On Copper, authors are the stars of the show. It’s about time this creator group had a place in the sun! Authors can manage their book content in one easy, centralized, and beautiful (we’re biased) place on Copper. Authors can connect directly with readers, creating deeper conversations and meaningful community. Aspiring authors and readers can discover new authors to love, get the inspiration they need to write their own books, and make new bookworm friends. Everyone on Copper can join engaging conversations, and finally share all those fabulous book recs that we have inside just bursting to get out. There’s more where all of that came from, too. Copper is here to be THE social app for authors and readers, and we can’t wait to roll out features that delight the book lovers of the world.
Who works for Copper HQ?
Want to meet the Copper team? Check out our About Us page!
What are Copper’s community values?
We’re glad you asked! We’re proud of the work we’re doing to champion authors and connect people around a love of books. Please visit our Community Guidelines page, or check out our mission and values listed here on our About Us page. We encourage you to reach out to help@copperbooks.com if you still have further questions. We’d love to hear from you!
When will Copper be available for Android?
Currently, the Copper app is only available in the Apple iOS app store. We look forward to launching for Android as soon as possible. Our engineers are burnin’ the midnight oil as they expand our capabilities and make Copper the best it can be! We’re a small (but mighty) team and are working as quickly as we can to make the Copper app accessible for everyone. Please be on the lookout for future communication from us regarding our availability for Android!
In the meantime, we hope you enjoy Copper content via our website , forthcoming newsletter, social media shenanigans, and ‘Pub Date’ podcast.
You’ll be the first to know when we’re ready to go with our Android app, and in the meantime– if you have any author or reader friends who might be interested in downloading the iOS Copper app, please send them our way!
Thank you for being part of our community, even now. We promise– the wait will be worth it, and we’re so grateful for your patience and support.
I found a bug / need troubleshooting help…
We want to make sure your Copper experience runs smoothly! As we improve our app and track bugs, it would be super helpful if you could please email help@copperbooks.com and provide the following information:
What version of iOS are you using?
Which iPhone model (i.e. X, 11, 12pro, 13 mini) are you using?
If possible, please screenshot the error you’re seeing and attach it to your reply.
Please describe the task that you are trying to accomplish but are running into problems with on the Copper app.
Your responses help us to not only solve the issue you’re having, but help avoid the same issue for others in the future!
We are truly grateful for your support and thrilled that you’re in our Copper community!
I can’t find the book I’m looking for…
If you’re unable to find a book in Copper’s library, please email help@copperbooks.com and we will do our best to find and add it. We’re a small but mighty team at Copper, working hard to constantly add books to our library. Seeing as there are millions of books in the world… we haven’t quite caught up, so we appreciate your requests!
Please keep in mind that only books with an ISBN can be ingested at this time.
If you’re the author of the book(s) you’re searching for, be sure to mention that in your email! We want to connect your books to your profile. For the love of books!
Why can’t you ingest my book into the Copper library?
Currently, we can only ingest books with an ISBN into the Copper library.
We look forward to the day that we can ingest using an ASIN and other methods. Our engineers are burnin’ the midnight oil as they expand our capabilities and make Copper the best it can be! We’re a small (but mighty) team and are working as quickly as we can to make the Copper app accessible for everyone, with as many books as possible.
I really wish Copper had a specific feature…
We’d love to hear your thoughts about features on the Copper app! We take the requests, ideas, opinions, hopes, and dreams of our community seriously. Please send us an email with your feedback to help@copperbooks.com. Your note will be logged so that our product and engineering teams have it in mind as we continuously improve the Copper experience for our authors and readers.
We’re always open to feedback, and so very grateful for your support as we build and grow. Thrilled to have you in our Copper community, and looking forward to the future!